Frequently Asked Questions (FAQ)

 Below you can find the most frequently asked questions and their answers. If you cannot find the answer to your question here, please contact us through our contact page. 

1 - Do You Offer a Warranty for Your Products?

Yes. All of our products are covered by a 2-year factory warranty. During the warranty period, any manufacturing defects are handled free of charge through repair or replacement services, in accordance with our warranty policy.

2 - What Is the Delivery Time After Placing an Order?

Products that are in stock are dispatched within 3–5 business days. For custom-made products, the delivery time is approximately 30 business days. For large-scale projects, a separate delivery schedule is prepared according to the project requirements.

3 - Do You Offer Wholesale Sales?

Yes. We offer special pricing and payment terms for our B2B customers. For wholesale inquiries, please feel free to contact our sales team.

4 - Do You Manufacture Custom-Size Furniture?

Yes. We only offer custom-size furniture production for project-based wholesale orders.
For your measurements, design requirements, or special project requests, please contact us via our contact form or e-mail so our team can assist you.